Our Promise

OUR SHIPPING PROMISE STATES THE FOLLOWING:

NO PRODUCT RETURNS/REFUNDS AT THIS TIME:

FLY PARACHUTES, cares deeply about our customers. If you are unsatisfied with your purchase or it is the wrong size, we will do everything we can to correct the problem with another product. Unfortunately, we are currently not issuing cash refunds on products we offer but we can replace products and make sure you're taken care of.   

  SHIPPING AND DELIVERY

Here, our goal is to offer you the best shipping rates, and fast delivery no matter what part of the world you are in. Every week we are sending out hundreds or thousands of packages to happy customers around the world. Since most of our products are highly unique and not found in stores, it can take a long time to get them especially after an influx of orders.

As a rule of thumb, the shipping can be broken down into two parts: Processing time: order verification, checking and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed. The manufacturer, which takes an additional 2–4 days.

Shipping time: this is the time it takes to get from our warehouse to your home. International shipping usually requires 7-14 days, while USA orders can take less time. Almost all orders are sent out with, US postal service product. This means you get a tracking number you can follow up with.